Public Service Reform to date

1. What have been the key elements of Public Service Reform in the Irish Public Service to date?

• The modernisation programme of the Irish Public Service over the last 15 years was grounded in the 1994 Strategic Management Initiative (SMI). This set out the broad agenda for change, primarily in the Civil Service, although its broad thrust was intended to impact across the entire Public Service.
  
• In 1996, Delivering Better Government outlined a blueprint for reform within the Irish Civil Service. It contained a vision of a Civil Service as a high performance, open and flexible organisation with a mission and culture of quality service to government and to the public at every level, and making the maximum contribution to national social and economic development and to competitiveness.
  
• This vision has been advanced both centrally and by individual organisations since that time through initiatives in human resource management (through the Performance Management and Development System), Quality Customer Service, financial management systems, regulatory reform and e-Government.
  
• The implementation of the modernisation agenda has been, and continues to be, driven by the various partnership agreements across the Public Service. The current social partnership agreement, Towards 2016, builds on the progress made under previous agreements and ensures continued co-operation with change and modernisation initiatives as well as improvements in productivity right across the Public Service.
  
• In 2006, after over a decade of reform and ten years on from the publication of Delivering Better Government, it was considered timely to take stock of progress on the modernisation programme and to map out a new phase, building on the significant change which had already occurred.
  
• It was in this context that in 2006, the Taoiseach announced a major system-level review of the Irish Public Service by the OECD, as well as the Organisational Review Programme (ORP).
  
• The OECD Review of the Irish Public Service 'Towards An Integrated Public Service' was published in April 2008. It benchmarks the Public Service in Ireland against other comparable countries, and makes recommendations as to the future direction of public service reform. It is a comprehensive assessment of the Irish Public Service which confirms the many strengths of the system and identifies challenges which need to be addressed.
  
• The Task Force on the Public Service was established in May 2008 by the Taoiseach, Mr. Brian Cowen, T.D., to develop an Action Plan for the Public Service drawing on the analysis and recommendations of the OECD Review of the Public Service.
  
• The Report of the Task Force Transforming Public Services - Citizen Centred - Performance Focused was published in November 2008 and it sets out a challenging agenda for change in the Public Service. The Government has adopted the Task Force's Report, and has set out measures in its Policy Statement on Transforming Public Services to radically transform the Public Service over a three-year timeframe.
  
• Implementation of the TPS Programme is being overseen by the Cabinet Committee on Transforming Public Services, chaired by the Taoiseach.   In March 2010, the Government appointed Dara Calleary as Minister of State at the Departments of the Taoiseach and Finance with special responsibility for Public Service Transformation to strengthen the political leadership of the change process, under the direction of the Cabinet Committee on Transforming Public Services.  
  
• The Public Service Agreement 2010 -2014 (Croke Park Agreement) ratified by the Public Services Committee of the ICTU in June 2010 represents an agreed agenda for change across all sectors of the Public Service and provides a framework within which greater efficiency in delivering for the citizen can be secured, while providing a basis for confidence about pay levels and security of employment in the Public Service for the future.